The Carlstar Group

Tire Warranty - Agricultural

Agricultural Tire Warranty Workmanship & Materials Warranty

 

THE CARLSTAR GROUP PRODUCTS WARRANTY [“Warranty”] warrants, subject to the terms, conditions and limitations stated herein, tires to be free from defectsin materials and workmanship.The Carlstar Group’s liability for tires and wheels shall be limited to replacement of any defective tire orwheel plus applicable taxes.

1. This warranty applies to the original consumer of The Carlstar Groupproduct(s) for a period offive (5) years from the date of purchase or from the date of tire manufacture.(Proof of purchase must be provided by consumer if using date of purchase asbasis for service time.)

 

2. This warranty DOES NOT cover incidental or consequential damages, including, butnot limited to, lost time, lost wages, inconvenience, loss of equipment use, cost ofservice work or transportation, related property damage, personal injury orconsequential damages of any type or nature.

 

3. What is warranted? This warranty applies to The Carlstar Group brand Front Farm, Implement,and Rear Tractor Tires, purchased after 06/30/08. (Skid Steer Tires are coveredunder our Specialty Tire Warranty). If any tire becomes unserviceable due todefective workmanship or materials, (conditions which may be within The Carlstar Group’s control), The Carlstar Group will replace the defective product with an equivalent new The Carlstar Group Tire on a pro rata basis.

 

4. This warranty is void if a covered tire is worn past 3/32” of Tread depth at any pointon the tread contact surface.

 

5. Any tires submitted for ride condition, issues must be presented by the consumerwithin the first six (6) months of service if accompanied by Proof of Purchase.

 

6. This warranty DOES NOT cover mounting, balancing, or related service/labor charges.

 

7. This warranty DOES NOT apply to the following:

A. FIELD HAZARD OR STUBBLE DAMAGE (cuts, snags, punctures, chunk in treador shoulder area, penetration from foreign objects and stubble related tiredamage).

B. Overloading, improper inflation pressure, and/or resulting run flat failures.

C. Misapplication of tire or wheel components.

D. Improper repair or insertion of balancing materials or sealant.

E. Tires damaged due to chemical contamination.

F. Improper mounting or tire storage conditions.

G. Tires used in pulling contests.

H. Cosmetic irregularities or tires marked “NA” (Non-Adjustable)

I. Skid Steer Tires (See Specialty Tire Warranty)

8. Warranty Pro Rata Calculations

All calculations will be based on the date of tire manufacture or the date of purchase. If using date of purchase as basis for service time, the consumer must supply the original proof of purchase. After the “No Charge” period, pro rata replacement tire charges are calculated as follows:

 

Workmanship and Materials Coverage

Agricultural: 
Service Time  Replacement - Tire Charge to Consumer 

Up to 1 Year - No Charge

During 2nd Year - 20% Tire charge to customer

During 3rd Year- 35% Tire charge to customer

During 4th Year - 50% Tire charge to customer

During 5th Year - 70% Tire charge to customer

 

To determine the replacement price to the consumer, the pro rata percentage charge is multiplied by The Carlstar Group Tire dealer’s current selling price on an equivalent Carlstar Group Tire. Appropriate taxes, mounting, or other service charges will be added to the replacement price, which is the responsibility of the consumer.

 

9. The Carlstar Group makes no express claims of expected tire wear. Variables that effect tire wearinclude service and soil conditions, as well as load and tire inflation pressures.

 

To obtain warranty adjustments or warranty information contact your Carlstar Group dealer or call The Carlstar Group’s Customer Care Unit at 1.800.260.7959 in the USA or 1.800.265.6155 in Canada. Claims must be made within thirty (30) days of discovery of defect.

The Carlstar Group reserves the right to inspect all products before making adjustments.

 

 

Field Hazard & Stubble Damage Warranty


Although Agricultural Field Hazards and Stubble Damage are NOT the result of defects in workmanship and materials, The Carlstar Group LLC as elected to share the burden with the original purchaser when excessive Stubble Damage or Field Hazards render a tire unusable.

  • Field Hazard- is defined as cuts, snags and punctures incurred during normalagricultural service that may render a tire unserviceable.

  • Stubble Damage- is defined as the tire damage caused by severe abrasions andscarring, due to field debris, crop residue, and field stubble, which eventuallyrender the tire unusable

     

What is warranted? The Carlstar Group will extend a Field Hazard and Stubble Damage Policy for The Carlstar Group brand R-1, R-2 and R-3 agricultural tires used in normal agricultural service for three (3)years from the date of the purchase or date of the manufacture. (proof of purchase must be provided by the consumer if using date of purchase as basis for service time.)

1. What IS NOT covered by this Field Hazard/Stubble Damage Policy:

A. Improper mounting or tire storage conditions.

B. Misapplication of tire or wheel components.

C. Overloading, improper inflation pressure, and/or resulting run flat failures.

D. Accident, collision, fire or vandalism.

E. Improper repair or insertion of balancing materials or sealant

F. Tires damaged due to chemical contamination.

G. Tires used in pulling contests.H. Cosmetic irregularities or tires marked “NA”(Non-Adjustable)

 

2. This warranty DOES NOT cover incidental or consequential damages, including, butnot limited to, lost time, lost wages, inconvenience, loss of equipment use, cost ofservice work or transportation, related property damage, personal injury orconsequential damages of any type or nature.

 

3. Warranty Pro Rata Calculations for Field Hazard/Stubble Damage CoverageAll calculations will be based on the date of tire manufacture or the consumer’sdate of consumer’s purchase. If using date of purchase, the consumer mustprovide the original proof of purchase.Pro rata replacement charges are calculated as follows:

 

Field Hazard and Stubble Coverage

Service Time Replacement -  Tire Charge to Consumer

Up to 1 Year - 25% Tire charge to customer

During 2nd Year - 50% Tire charge to customer

During 3rd Year - 75% Tire charge to customer

End of 3rd Year - Coverage Expires

 

To determine the replacement price to the consumer, the pro rata percentage charge ismultiplied by The Carlstar Group dealer’s current selling price on an equivalent Carlstar Group tire. Appropriatetaxes, mounting, or other service charges will be added to the replacement price which isthe responsibility of the consumer.

 

4. The Carlstar Group makes no express claims of expected tire wear. Variables that effect tirewear include service and soil conditions, as well as load and tire inflationpressures.

 

To obtain warranty adjustments or warranty information contact your Carlstar Group dealer or call The Carlstar Group’s Customer Care Unit at 1.800.260.7959 in the USA or 1.800.265.6155 in Canada. Claims must be made within thirty (30) days of discovery of defect. The Carlstar Group reserves the right to inspect all products before making adjustments.

 

THERE ARE NO REPRESENTATIONS OR WARRANTIES EITHER EXPRESS OR IMPLIED,INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR APARTICULAR PURPOSE, WHICH EXTEND BEYOND THE DESCRIPTION OF THE WARRANTY STATED ABOVE. THE CARLSTAR GROUP SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. NO REPRESENTATIVE OF THE CARLSTAR GROUP HAS AUTHORITY TO MAKE ANYREPRESENTATIONS OR PROMISES EXCEPT AS STATED HEREIN.

 

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